Planetary gearbox replacement
We need a gearbox, today!
We received an email from a customer last week, who was in desperate need for a gearbox.
The company had a failed gearbox in their system, which produces fire logs from wood chip and waste. They had already spoken to the manufacturer of the original gearbox, but unfortunately, they couldn’t supply the unit for around 4 weeks.
After investigating the competitors spec, our technical team established that we could build a gearbox from stock. Our unit, which was fully interchangeable with the planetary geared motor they had installed, also offered a superior torque rating for that added peace of mind. The final speed of the unit was 3.5 rpm and produced around 5,500 nm.
Having received the order, the lads in the works got to work on the build, test, and final checks ready for despatch. We offered to paint the geared motor, but as the line was down, there was no time for any delays. Luckily, the customer is only located about an hour from our site in Cheshire, so was able to come over later that day and collect the geared motor.
The unit was fitted before the weekend, and is now busy doing its thing, and is working exactly as expected. The customer was delighted, as they thought they were fighting a losing battle with this one.
We’re luck to supply major OEM’s in various industries, but also do a lot of work supporting production sites when they have an issue. We are not always able to offer a direct replacement, though we will always try our best to help anyone who needs us, especially during these challenging times.
Well done to all involved in getting this company up and running and hopefully, our reaction and excellent service means we’ve given ourselves to work closely with this customer in the future.
To discuss your gearbox and motor needs, call STM Team today on 01606-557-200.